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Customer Service 1-866-527-6229
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Customer Service - 4 Ways to Shop
Farmers Farmacy Team
Cambridge Ontario Team
Farmers Farmacy Manager
Customer Service Manager
Animal Health Specialist & Marketing Coordinator
Animal Health Specialist
Animal Health Specialist
Support/Sales HyCare Specialist
Western Canada Team
Brandon, MB - Customer Service Representative
Winnipeg, MB - Customer Service Representative
Red Deer, AB - Customer Service Representative
Lethbridge, AB - Customer Service Representative
Map & Hours of Operation
Cambridge Retail Store Hours:
Monday to Friday: 8:00am - 5:30pm
We are here for you. Call us anytime between 8:00am to 5:30pm Monday to Friday for support with any products you’ve purchased from farmers farmacy. If email is easier you can email us with your questions any time of the day.
Payments can be made by credit card (Visa or Mastercard), over the phone, or through internet banking.
Canada Post is a shipping option for small items. Please ask for details when ordering.
Items listed as Special Order will be ordered in and shipped out as soon as possible. Special Order items are not part of the free shipping total, and standard shipping rates will apply. For items beyond what we carry in the catalogue, please call for a freight quote. We currently do not ship orders outside Canada. Remember you can always take advantage of free shipping of Farmers Farmacy® products with your Grand Valley Fortifiers premix order.
Orders received by 1:30pm are prioritized to ship the same day, when possible, with delivery expected within 1 - 2 days. FREE shipping is available on orders within Ontario over $350 before tax; a $16 flat rate charge applies for orders under $350. Regular shipping charges apply for items marked within the catalogue with a FOB symbol. Free shipping will apply to FOB items for orders over $1000 if the customer is within the Grand Valley Fortifiers (GVF) delivery range. If the order is under $1000, a $75 flat rate charge will apply (please provide complete driving directions when ordering). This delivery service is not available to customers outside the GVF delivery area.
Maritimes & Quebec
Orders received by 1:30pm are prioritized to ship the same day, when possible, with delivery expected within 2 - 3 days. FREE shipping is available on orders within the Maritimes and Quebec over $500 before tax; a $20 flat rate charge applies for orders under $500. Regular shipping charges apply for items marked within the catalogue with a FOB symbol. For orders over $2000 where FOB applies, Farmers Farmacy® will cover 50% of the FOB shipping charges and the customer will be responsible for the remaining 50%. If an order is under $2000 and FOB applies, the customer will be responsible to pay 100% of FOB shipping charges.
Prairies & Western Canada
In Western Canada, we have four order and pick up points: Lethbridge, AB; Red Deer, AB; Brandon, MB and Winnipeg MB. FREE shipping is available to each of these locations for orders over $500 before tax; a $20 flat rate charge applies for orders under $500. For orders over $2000 where FOB applies, Farmers Farmacy® will cover 50% of the FOB shipping charges and the customer will be responsible for the remaining 50%. If an order is under $2000 and FOB applies, the customer will be responsible to pay 100% of FOB shipping charges. Orders are packaged and shipped from our warehouse in Cambridge to the four order and pick up points. Order your Farmers Farmacy products by 5pm EST each Tuesday and receive it the following Wednesday. (Weeks with statutory holidays may require a longer shipping period.)
Many products we sell are available to purchase in case lots. If there is a case quantity available it will be indicated above the price and will appear as “Case Qty: #”, indicating how many units of that product come in a case. The price listed will remain the price per unit and is not the price for an entire case.
Prices and product sizes may be subject to change without notice.
Credit or exchange on the return of Farmers Farmacy® product purchased directly from Farmers Farmacy® or Grand Valley Fortifiers Ltd. will be subject to the following conditions:
No credit or exchange will be allowed for the following:
All product is to be returned freight prepaid to Farmers Farmacy®/Grand Valley Fortifiers Ltd.
It is the responsibility of the customer to ensure that all products returned for credit or exchange are eligible for such as defined above.
For assistance contact Customer Service at 1-866-527-6229
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